The renowned online betting and igaming company have taken further steps in improving user experience in ghana by launching a new customer experience center in Osu, Accra. The new facility, strategically situated at No. 9 Adjoate RD. in Osu behind the Koala Shopping Mall on Oxford Street, will provide local gamblers with a distinctive and immersive gaming experience.
During the launch, Mr. Magnus Rex, Country Manager for Operations at Betway Ghana, remarked that many of their clients had difficulties attempting to make their bets, which led to the decision to create the center and expand their territory as a major betting firm in Ghana.
Therefore, for consumers to enjoy various sports betting and igaming activities, including new user registrations, unique information on bonuses and promotions, live streaming of sports events, etc., the new facility will be accessible seven days a week, demonstrating its focus on gamblers.
Mr. Samuel James Nii Adjei Tawiah, the municipal chief executive officer of the Korle Klottey Municipal Assembly, stressed the significance of enterprises in promoting long-term economic and social development in the region.
Furthermore, former Black Stars captain Stephen Appiah, who serves as Betway Ghana’s brand ambassador, praised the company for its ongoing support in fostering the development of sports in the nation. Now there are three customer centers nationwide, with Takoradi and Kumasi housing the other two.